Have questions before reaching out? You're not alone. Here are answers to some of the questions we hear most often from homeowners throughout Rochester, Spencerport, and Monroe County. Don't see what you're looking for? Give us a call at (585) 755-8699 and we'll be happy to help.
What areas does Mallette Quality Construction serve?
We're based in Rochester and Spencerport, NY, and serve homeowners throughout Monroe County and within 50 miles of the Rochester area. If you're not sure whether we cover your location, give us a call and we'll let you know.
Do you offer free estimates?
Yes. We offer free, no-obligation estimates on all of our services, including custom home builds, home additions, kitchen renovations, decks, and custom construction projects. We'll come out to your property, take a look at your space, and give you a straightforward estimate with no pressure.
How do I get started on a project with Mallette Quality Construction?
The easiest way to get started is to give us a call at (585) 755-8699 or fill out the contact form on our website. We'll follow up promptly, ask a few questions about your project, and schedule a time to come out and meet with you in person.
Is Mallette Quality Construction licensed and insured?
Yes. We are fully licensed and insured, including general liability insurance and workers' compensation coverage. We're happy to provide documentation upon request. Hiring a licensed and insured contractor is one of the most important steps you can take to protect yourself and your home.
Do you handle permits for construction projects?
Yes. Permitting is part of how we manage every project. We handle the permit application process on your behalf, coordinate required inspections, and make sure all work is completed in compliance with local Monroe County building codes. You won't need to navigate that process on your own.
How long does a home addition take to complete?
Every addition is different, and timelines vary depending on the size and complexity of the project, the permitting process, and weather conditions here in upstate New York. We'll give you a realistic project timeline during the estimate phase and keep you updated throughout construction so you always know where things stand.
What types of home additions do you build?
We build all kinds of home additions, including bedroom and bathroom additions, second-story additions, sunrooms, mudrooms, in-law suites, garage additions, family room expansions, and home office additions. If you have something specific in mind that isn't on that list, reach out and we'll let you know if it's something we can help with.
Can you build a custom home on my lot in the Rochester area?
Absolutely. We build custom homes from the ground up on your lot throughout Rochester, Spencerport, and Monroe County. We manage the entire process from site evaluation and permitting through construction and final walkthrough. Call us at (585) 755-8699 to discuss your lot and your vision.
What is the difference between a kitchen remodel and a custom kitchen renovation?
A standard remodel typically swaps out existing elements for newer versions. A custom kitchen renovation starts from scratch with your specific needs, layout preferences, and design vision in mind. Everything from cabinet configuration and countertop selection to lighting placement and flooring is designed around how you actually use your kitchen, not a one-size-fits-all template.
What decking materials do you work with?
We work with a range of decking materials including composite decking such as Trex and TimberTech, pressure-treated lumber, and natural wood options like cedar. We'll help you weigh the pros and cons of each based on your budget, maintenance preferences, and how you plan to use the space. All of our decks are built to handle upstate New York's climate year after year.
Do you handle the entire project or do you use subcontractors?
We manage every phase of your project and stay personally involved from start to finish. Jason Mallette is hands-on throughout every job, ensuring quality and accountability at every stage. We coordinate all trades involved in your project so you have one point of contact and one team responsible for the outcome.
How far in advance should I contact you to start planning a project?
The sooner the better, especially for larger projects like custom home builds and full home additions. Permitting, planning, and scheduling all take time, and getting the conversation started early gives us the runway to do the job right without rushing. That said, don't hesitate to reach out at any stage. We're happy to talk through your project no matter where you are in the planning process.
What makes Mallette Quality Construction different from other contractors in Rochester?
We're a family-owned business led by Jason Mallette with over three decades of construction experience. We take on the right number of projects so every client gets the attention their job deserves. Jason is personally involved in every build, we handle permitting and project management in-house, and we stand behind our work long after the job is done. We've built our reputation in this community on referrals and repeat clients, and that's something we don't take lightly.
Do you work on smaller projects or only large builds?
We take on a range of project sizes. Whether you're looking to renovate your kitchen, add a deck, finish a basement, or build an entirely new custom home, we're interested in hearing about it. The best way to find out if your project is a good fit is to give us a call at (585) 755-8699 and tell us what you have in mind.
Still have questions?
We're happy to answer anything that isn't covered here. Give us a call at (585) 755-8699 or send us a message through our contact page and we'll get back to you promptly.
